FAQ skin genius skincare

Have more questions? We love to hear from you and here are the answers to our most frequently asked questions.


How did skin:genius evolve?

Having suffered myself with acne in my teens, early adult years, spots creeping back in as I approach the menopause and having 2 ‘preenage’ boys, I believe we all deserve to have the best natural products that work and the right to feel good about ourselves, whoever we are.

Are they just for teenagers?

No. SkinGenius has been specifically designed for anyone with acne, spots or breakouts and is suitable for teens, young adults and adults.

Do I need to use cotton pads with any of the skin:genius products?

No!  They are all easy to use.  One pump onto the face or affected area – no fuss, no mess, no waste.

How many people suffer with acne?

80% of teenagers will develop some form of acne, typically on their face, neck, shoulders and back and 40% of adults suffer with some form of acne.

How long will the products last once opened?

They will last up to 12 months.

Is skin:genius safe for teenagers to use ?

Absolutely and pre-teens too. My son started using age 10, never too early to get them into a routine in staying clean!

What tips can you give to keep spots away?

Bacteria like to hang-out in all sort of places.  Change bedding/towels at least once a week, clean make-up brushes, keep hair products away from your skin (they can block pores and attract dirt), avoid tight fitting headwear, opt for fresh food and fresh air, shower after exercise or a long day and remember to cleanse : treat : hydrate : repeat every morning and night.

How do I clear my skin naturally?

Look at taking cleaner options with food and drink , ask yourself - will this feed or fight with my skin?  Get outdoors and fill your lungs with air.  Switch off - rest and a good nights sleep is very important.  Be kind to yourself, making changes to routine takes time.  Committing to a skincare routine morning and night, every day is key, remember - cleanse : treat : hydrate : repeat.

Can I use the skin:genius products independently or do you have to use them together?

You will achieve maximum results using them together and they are ideal to use on their own.  

Can I use these products under make-up?

A definite – yes!  We have had superb feedback saying that the Leave-On Purifying Gel 'acts as a great base for make-up’ reducing shine and your make-up lasts longer.

My son is 11 and has pimples on his cheeks, can he use the products?

Yes, ideal time to try (!) and get him into a routine.  Start with the wash and use both am and pm.

Do you have an exfoliator?

No.  If you rinse the wash off with a facecloth this will give exfoliation.  If your skin is sore and inflamed, just rinse with warm water.

How does the wash foam?

The foam is created by the pump.

How can I keep my skin clear of spots?

Once your skin has started to clear, keep up with your routines including rest, health and diet changes. Stay with a skincare routine, use the wash and moisturiser daily and the leave-on gel when you get a breakout or you feel your skin starting to change.

How long does it take to use the products?

Using the 3 products takes less than 3 minutes – easy and no excuses allowed!

What is the best way to clear teen skin problems naturally?

Committing and sticking to a routine is key.  Clean food choices by reducing processed foods, sugar, dairy and bad fats.  These can cause inflammation in the gut.  Stay hydrated, enjoy fresh air, avoid keep touching your face and hair.  Your body is really busy at the moment, there's alot going on. Keep a diary, just a few words about how your skin looks, how you feel, what you've eaten, where you've been.  Remember changes take time, and commitment will see lasting changes.

What is happening to my teen skin?

During puberty there can be a surge of hormones especially testosterone (in girls too) that leads to over-production of the skin's oil producing glands forming too much sebum.  

Pores and follicles become blocked with sebum, sweat, dead skin-cells and impurities giving a perfect breeding ground for bacteria to hang out.

How can I stop my skin from getting breakouts?

Keep your skin clean and cleansed every day preventing the build-up of bacteria and dirt.  Don't wait for a breakout or for spots to appear, stay ahead of the game and look after your skin daily.  As the saying goes "Prevention is better than cure". Commit to your skincare routine -  cleanse : treat : hydrate : repeat

Can I wear the products in the sun?

Yes but they do not contain any SPF.  It has been proven with clients that by applying the Leave-On Purifying Gel under your sunscreen, this will help to prevent spots and heat rashes.

How does skin:genius fight spots?

Skin:genius has been specifically designed for anyone with spots, breakouts and acne-prone skin. These ingredients are clever as some mimic the skin's natural sebum, naturally include salicylic acid ridding the skin of dead skin cells and unwanted bacteria.  With your skin feeling smooth and soothed, the ingredients bursting with antioxidants help to protect the skin, bringing a brightness and more even skin-tone. 

How long does it take to use the products?

Using the 3 products takes less than 3 minutes – easy and no excuses allowed!

Can skin:genius help me clear my skin/angry spot overnight?

Designed to be left on overnight, the Leave-On Purifying Gel will work it's magic whilst you sleep as ingredients including Red Clover, Nettle, Calendula and Yarrow fight, bring calm the skin.

What advice can you give to combat oily skin?

A few tips to help reduce oily skin include using the Leave-On Purifying gel as this acts as a mattifier and stops the 'shine' coming through.  Have clean hair and keep it off your face. Clean make-up brushes, fresh towels and bedding are a must will help banish unwanted bacteria and oil. 

My pre-teen child is getting spots already - can you help?

Definitely!  Changes are happening earlier, our son started using Skin:Genius when he was 10.  Getting into a routine with products that are quickly and easy to use will make a difference. 

How does skin:genius care for my skin?

Oregan Grape, Witch Hazel, Yarrow, Calendula and Ribwort are some of the natural and organic ingredients that have been chosen for there specific qualities that will bring out the best in your skin.

What ingredients in skin:genius soothe and smooth skin?

We use Calendula in all our products as this powerful plant aids with improving the appearance and quality of the skin.

How can I keep my skin clear?

Making a few changes to your everyday routine and sticking with these will make a difference.  Don't be complacent: once your skin is clear, keep with a regular routine of cleaning and hydrating with natural products that work in harmony with your skin.

Can I shave using skin:genius?

The Face Wash is fantastic to use as a shaving foam.  The silky foam will let your blade will glide with ease and the ingredients will bring calm and soothe the skin.

Has skin:genius won any awards?

We are multi award-winning and have won a total of 34 awards.  These include Best Small Skincare Brand with Beauty Health Awards, Janey Lee Grace, FreeFrom Skincare, Beauty Shortlist, Green Parenting Magazine, Your Healthy Living and have been listed with Muddy Stilettos.  

Do you test any of your ingredients or finished products on animals?

No and we never will.

Does anyone famous use SkinGenius?

Yes, Gemma Bonner professional footballer and defender for Liverpool and Lioness. We worked with Britain's Next Top Model for a couple of years with Winner, Chloe Keenan and Megan Brunell still using Skin:Genius.

What foods can affect my acne? 

This is a complex and personal one but, and the key is to listen to your body and notice how it feels when you eat and drink certain foods.  Keep a diary and write down how you feel after foods and how they make you feel. Some foods cause inflammation in the gut and other problems or contain hormones that can alter yours.  A general guideline that works for many is to eat less sugar, dairy and processed food.  Seek alternatives and make a few changes at a time. Be patient and consistent.

What scent can I smell in the products?

The only scent is from the natural and organic ingredients used.

My skin is clearing, shall I keep using the products?

Yes definitely, the ingredients are extremely powerful yet kind at the same time. Try using the face wash and moisturiser daily and use the gel when you get a breakout or odd spot.

What else can I do to help my skin?

Making healthy food choices and being aware of how foods make you feel will make a difference.  Fresh air, exercise, sunshine and taking time out will bring calm and give you that ‘feel good factor’.  Trying not to get stressed and getting a good nights sleep will all help. Surround yourself with happy, positive people.

How quickly will I see or feel a difference by using skin:genius?

People say they can see and feel a difference overnight which is fantastic.  A great way to see your progress, is to take a photo before you start using the products and again in 4 weeks (set a reminder on your phone).  Use c products daily and you will see a difference.

What routine should I follow?

Cleanse : Treat : Hydrate and Repeat am and pm.

Why should I spend more money on skincare?

Because your skin deserves it. SkinGenius has been specifically designed to deliver positive results.  By using a high quantity and quality of proven, natural and organic ingredients that work with your skin you will see and feel a difference.

Will there be more from skin:genius?

Oh yes!!  Our journey has just begun and we are glad that you are a part of it.  Stay with us and watch us grow….

What will your next range be?

We have lots going on behind the scenes.  What would you like to see?


What does the face wash do?

The ingredients in the Face Wash will cleanse and clean the skin removing dirt from the skin and pores, causes acne, spots and breakouts.  It also calms the skin giving a more even skin-tone, and is soothing.

What do I use if I want to shave?

The cleansing face wash, Best Cleanse Forever is fantastic to use as a shaving foam.  The silky foam will let your blade will glide with ease.  The wash contains ingredients that instantly calming and soothing the skin.

How much product do I need to use?

One pump should be enough for the face and neck.

When do I use the wash?

Use morning and night to clean and cleanse the skin.

I have spots on my back, can I use the wash on my body?

Yes you can use the wash on your body too.

Will the wash remove make-up?

Yes you can remove make-up, although use a specific cleanser to remove make-up from your eyes..

Do you have an exfoliator?

Not currently.  You can add oats to the face wash or rinse the wash off with a facecloth, this will give sufficient exfoliation.  If your skin is sore and inflamed, just rinse with warm water.  Using a scrub will cause irritation and be sore.



How often should I use the Leave-On Purifying Gel?

For maximum results, use both am and pm.  Definitely at night, as you have no other interferences and in the morning protecting your skin for the day ahead. This award-winning powerful and fast-acting leave-on gel, absorbs into your skin giving immediate relief, smoothing skin-tone.  Quick and easy to use it can also be used as a spot-on direct hit - this is your secret weapon.  With the qualities of Oregan Grape, Nettle and Roman Chamomile, these all help to reduce acne, spots and breakouts.  Let the magic begin…. 

How much product do I need to use?

You only need to apply a thin layer over the affected area and leave it to soak in.  This takes about 30 seconds, any longer and you've used too much product.

Can I use the Leave-On Purifying Gel on under make-up?

Absolutely!  For a couple of reasons.  This product is designed to be left on the skin to achieve maximum benefits and it is your best friend as a make-up primer.  Apply a thin layer to cleansed skin and let it dry (about 30 seconds).  Apply your make-up as normal, this will help prevent oil and shine coming through, smooth skin texture, ensuring make-up looks last longer.  Whether it be a day at work, school or a night out, this light gel will help prevent spots and irritations.  Chloe Keenan the winner from Britain's Next Top Model, still uses and loves skin:genius as it keeps her skin clear and gives a perfect complexion.

How can I stop breakouts and rashes from my sunscreen?

It has been proven with clients that by applying the Leave-On Purifying Gel under your sunscreen, this will help to prevent spots and heat rashes.  Please be aware the skin:genius products do not contain any SPF.  

What does the Purifying Gel do?

The gel is more of a treatment, sinking into the layers of the skin bringing immediate calm.  The ingredients used help to fight and prevent acne, spots and breakouts.  Light and easy to use yet gaining maximum results, a calm skin-tone is restored.

Do I wash the leave-on purifying gel off?

The clue is in the name.  You apply a thin layer over the affected area and LEAVE it to soak in. This will only take around 30 seconds.  Any longer and you’ve used too much product.



How much product do I need to use?

One pump should be enough for the face and neck.

Can I use the moisturiser under make-up?

Definitely. Bursting with antioxidants, this is an ideal make-up primer, helping your make-up last longer.   Chloe Keenan the winner from Britains Next Top Model, still uses and loves skin:genius as it keeps her skin clear and gives a perfect complexion.

What does the Soothing Moisturiser do?

The botanical ingredients used smooth and soothe the skin, leaving your skin hydrated and nourished with a more even skin-tone and beautiful glow. Naturally collagen-boosting ingredients including Macadamia and Babassu, plump the skin helping to reduce scarring, redness and fine lines.